Who is Joseph Ansanelli? - Tech Entrepreneur and Investor

Joseph AnsanelliDetails
Full NameJoseph Ansanelli
OccupationCEO at Gladly, Inc. and Partner at Greylock
EducationBS in Applied Economics from The Wharton School
PatentsPersonal computing device-based mechanism to detect preselected data, Method and apparatus to report policy violations in messages
Notable InvestmentsGrand Rounds, Inc., Lookout, Sumo Logic, Trifacta, Smartling, MobileIron
Board MembershipsThe Wharton School, Undergraduate Executive Board
LocationSan Francisco, California, United States
IndustryTechnology, Information and Internet

Early Education and Entry into Tech

Joseph Ansanelli's journey into the tech industry began with his education at The Wharton School, located at the University of Pennsylvania in Philadelphia. The Wharton School is renowned for its business programs and has a notable list of alumni, including Elon Musk and Sundar Pichai. Ansanelli graduated with a Bachelor of Science in Applied Economics in 1992, setting the stage for his future endeavors in the business and tech world.

Entrepreneurial Ventures and Investments

After completing his education, Ansanelli embarked on a series of entrepreneurial and investment ventures that would establish him as a significant figure in the tech industry.

Gladly, Inc.

In January 2015, Ansanelli co-founded and became the CEO of Gladly, Inc., a company based in the San Francisco Bay Area that aims to reinvent customer service software. Gladly is known for its innovative approach to customer service, focusing on putting people at the heart of the service experience. The company's location in San Francisco places it at the center of the tech industry, surrounded by a vibrant community of startups and tech giants alike.

Greylock Partners

In June 2012, Ansanelli joined Greylock Partners, a venture capital firm located in Menlo Park, California, as a Partner. Greylock is one of the oldest venture capital firms in the United States and has been involved in the funding of companies such as Facebook, Airbnb, and LinkedIn.


Ansanelli has been an investor in Lookout, a smartphone security company based in San Francisco, California. Prior to his role at Greylock, he served as Chairman of the Board for Lookout, which is dedicated to making the mobile experience safe for everyone.

Other Investments

Ansanelli's investment portfolio includes several other companies, such as Grand Rounds, Inc., Sumo Logic, Trifacta, Smartling, and MobileIron. These companies span various sectors within the tech industry, from healthcare to data analytics and mobile security.

The Wharton School Board Membership

Ansanelli has also served as a Board Member on the Undergraduate Executive Board of The Wharton School, contributing to the governance and strategic direction of his alma mater.

Patents and Thought Leadership

Ansanelli holds patents for innovations in technology, including a personal computing device-based mechanism to detect preselected data and a method and apparatus to report policy violations in messages. He has also authored articles on customer service and business strategy, sharing his insights and experiences with the broader professional community.


Joseph Ansanelli's professional journey is marked by a commitment to innovation, entrepreneurship, and investment in the tech industry. His leadership at Gladly, Inc. and his partnership at Greylock Partners, along with his contributions to various tech companies and educational institutions, highlight his significant impact on the industry.